Privacy Policy

1. Introduction

Epic Write LLC ("we," "us," or "our") operates epicwrite.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Profile Information: Display name, profile picture, bio
• Payment Information: Processed securely by Stripe (we do not store credit card details)
• Content: Stories, projects, scenes, characters, and other creative works you create
• Communications: Messages, support tickets, feedback

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, interactions
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Session cookies, authentication tokens, analytics cookies

2.3 AI Processing Data

• Writing Samples: Text you provide to our AI assistant for analysis and suggestions
• Interaction Data: Conversations with Brinley AI, prompts, preferences
• Generated Content: AI-generated suggestions, completions, and analysis

3. How We Use Your Information

• Provide Services: Deliver, maintain, and improve our writing platform
• AI Enhancement: Train and improve our AI models to provide better writing assistance
• Personalization: Customize your experience based on preferences and usage
• Communication: Send service updates, newsletters, support responses
• Billing: Process payments, manage subscriptions, send invoices
• Security: Detect fraud, prevent abuse, ensure platform security
• Legal Compliance: Comply with legal obligations and enforce our terms
• Analytics: Understand usage patterns and improve features

4. AI and Machine Learning

Your Content Ownership: You retain full ownership of all content you create. We do not claim ownership of your stories, characters, or creative works.

AI Training: We may use aggregated, anonymized data to improve our AI models. We do NOT use your specific stories or creative content to train AI models without explicit consent.

Data Processing: Your writing is processed by our AI systems to provide suggestions, analysis, and assistance. This processing is temporary and done solely to serve your immediate requests.

5. Data Sharing and Disclosure

We share information with:

• Service Providers:
  • Better Auth (authentication and user management)
  • Stripe (payment processing)
  • Amazon Web Services (cloud hosting and infrastructure)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize sharing

We DO NOT:

• Sell your personal information to third parties
• Share your creative content with third parties without permission
• Use your stories for advertising or marketing purposes

6. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Data Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Revoke previously given consent at any time
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights: Visit your account settings or email privacy@epicwrite.ai

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure (AWS)
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion:

• Personal data is deleted within 30 days
• Anonymized usage data may be retained for analytics
• Legal obligations may require retention of certain records
• Backup copies are purged within 90 days

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Compliance with data protection frameworks
• Encryption and security safeguards

10. Children's Privacy

Our Service is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Cookies and Tracking

We use cookies for:

• Essential Cookies: Authentication, security, basic functionality
• Analytics Cookies: Usage statistics and performance monitoring
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification

Continued use of our Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or concerns: